Help Center
Help & FAQ
Answers to the most common questions from restaurants and creators. Still stuck? Reach us at info@piatec.co.th.
Yes — creating an account and browsing campaigns is free for both restaurants and creators. Restaurants pay only when they subscribe to a monthly matching plan.
Plans start at 3,000 THB/month for 5 creators (Starter), 6,000 THB/month for 10 (Standard), and 12,000 THB/month for 20 (Premium) — from around 600 THB per creator, roughly a third of the typical market rate.
In this phase, collaborations are dine-in rewards — creators enjoy the meal and visibility in exchange for a post. Cash payment and escrow are on the roadmap.
No — Sendao is built for nano & micro creators specifically, not celebrity influencers. Restaurants are looking for genuine local audiences, not follower counts.
Instagram and TikTok. At sign-up, creators connect at least one account so follower and engagement numbers are always real and up to date.
Yes — restaurants can review and accept applicants for an open campaign, or invite specific creators directly.
Restaurants scan a one-time QR code at check-in. The code expires and can't be reused, so every visit is confirmed automatically — no manual proof needed.
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